Question 1

What is virtual staging?

Accepted Answer

Virtual staging uses AI to add realistic furniture and decor to photos of empty or partially furnished rooms. Instead of hiring a physical staging company, you upload a photo and our AI generates a beautifully furnished version in seconds.

Question 2

What room types can I stage?

Accepted Answer

You can stage any room type — living rooms, bedrooms, kitchens, bathrooms, dining rooms, offices, basements, and patios. Select the room type when uploading so the AI places appropriate furniture.

Question 3

What furniture styles are available?

Accepted Answer

We offer multiple styles including modern, minimalist, Scandinavian, mid-century modern, farmhouse, industrial, coastal, and luxury. You can also choose "standard" for a clean, universally appealing look.

Question 4

Can I keep existing furniture and just add decor?

Accepted Answer

Yes. Uncheck "Replace existing furniture" in the staging form. The AI will keep all current furniture in place and only add small decor items like plants, cushions, lamps, art, or rugs.

Question 5

Can I add custom instructions?

Accepted Answer

Yes. There's an optional text field where you can add specific instructions like "Add a large sectional sofa" or "Use warm earth tones." The AI will incorporate your requests.

Question 6

Can I stage multiple photos at once?

Accepted Answer

You can upload up to 5 images in a single staging request. The AI will furnish all rooms while maintaining consistent style across images.

Question 7

Does staging change the walls, windows, or floor?

Accepted Answer

No. The AI is specifically instructed to keep all structural elements exactly as they are — walls, wall colors, windows, doors, ceiling, and floor layout. Only furniture and decor are added or changed.

Question 8

What types of enhancements are available?

Accepted Answer

We offer six enhancement types: General Enhancement (overall improvement), Brighten & Balance Lighting (fix dark photos), Fix Color Cast (correct white balance), Blue Sky & Window View (replace overcast skies), Straighten Walls & Perspective (fix distortion), and Declutter Small Items (remove clutter).

Question 9

Will enhancement change my furniture or room layout?

Accepted Answer

No. All enhancements are designed to improve the photo quality without moving, removing, or replacing any furniture or structural elements.

Question 10

What does Blue Sky replacement do exactly?

Accepted Answer

It replaces overcast, dark, or nighttime sky visible through windows with a clear, bright, natural blue daytime sky. It also adjusts the window lighting to match. Trees, plants, and other exterior objects stay exactly as they are.

Question 11

What does Declutter remove?

Accepted Answer

It removes small personal items and clutter — cables, bottles, toiletries, toys, papers, fridge magnets, and random objects on surfaces. It does not remove or change furniture, appliances, or built-in elements.

Question 12

Can I enhance multiple photos at once?

Accepted Answer

Yes. Pro users can use batch enhancement to process up to 10 photos at once with the same enhancement type. Each image uses 1 credit.

Question 13

How do credits work?

Accepted Answer

Each virtual staging or photo enhancement uses 1 credit. Free users get 1 credit per day. Pro subscribers get 100 credits per day. Credits reset every 24 hours from your last reset.

Question 14

What's the difference between Free and Pro?

Accepted Answer

Free gets 1 credit/day with standard quality AI. Pro ($8.99/month or $65/year) gets 100 credits/day, premium AI model (Gemini Pro for higher quality), batch processing, full generation history, and priority support.

Question 15

Do unused credits roll over?

Accepted Answer

No. Credits reset every 24 hours. Unused credits do not carry over to the next day.

Question 16

Can I switch between monthly and yearly?

Accepted Answer

Yes. Click "Manage Plan" in the dashboard to access the Stripe billing portal where you can switch plans, update payment methods, or view invoices.

Question 17

How do I cancel my subscription?

Accepted Answer

Click "Manage Plan" in the dashboard. Your Pro access continues until the end of the current billing period. We do not offer prorated refunds.

Question 18

Is there a free trial?

Accepted Answer

The Free plan itself is your trial — you can stage 1 room per day at no cost, forever. No credit card required to start.

Question 19

What image formats are supported?

Accepted Answer

We accept JPEG, PNG, and WebP images up to 25MB. Output is always high-quality PNG.

Question 20

What resolution are the output images?

Accepted Answer

Output images match the resolution of your input. For best results, upload high-resolution photos (at least 2000px wide).

Question 21

Can I use staged photos on MLS listings?

Accepted Answer

Yes, many agents use AI virtual staging for MLS listings. However, always check your local MLS rules regarding virtual staging disclosure. We recommend clearly labeling virtually staged images.

Question 22

How realistic are the results?

Accepted Answer

Our AI produces highly realistic results that are suitable for professional listings. Pro users get access to our premium model for even higher quality. Results may vary depending on the input photo quality and lighting.

Question 23

Do you keep my uploaded images?

Accepted Answer

Uploaded and generated images are stored in secure cloud storage. We do not use your images to train AI models. You can request deletion of your data at any time.

Question 24

What is ListingStage?

Accepted Answer

ListingStage is our app available on the Canva Apps Marketplace. It provides the same virtual staging and photo enhancement features directly inside Canva's editor.

Question 25

Is my ListingStage account the same as ListingScene?

Accepted Answer

They are separate accounts. ListingStage uses Canva authentication while ListingScene uses Google or email sign-in. Subscriptions are also separate.

Question 26

Can I use both ListingStage and ListingScene?

Accepted Answer

Yes. You can use ListingStage within Canva and ListingScene on the web. They are independent products with separate accounts and credit balances.

Question 27

How do I sign in?

Accepted Answer

You can sign in with your Google account or use email magic link. For magic link, enter your email and we'll send you a one-click sign-in link.

Question 28

Can I view my past generations?

Accepted Answer

Yes. Pro users have access to full generation history in the dashboard. You can filter by staging or enhancement and browse all your past results.

Question 29

How do I contact support?

Accepted Answer

Email us at support@listingscene.com. Pro subscribers receive priority support.

Question 30

Can I delete my account?

Accepted Answer

Yes. Contact us at support@listingscene.com and we will delete your account and associated data within 30 days.

Frequently Asked Questions

Virtual Staging

Photo Enhancement

Plans & Credits

Images & Quality

Canva Integration

Account & Support

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